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Contract Compliance
Maybe you have recently finished negotiating a market-leading deal. How can you be sure that you are receiving all the financial benefits your vendor promised during the negotiations? TC2's billing analysis can determine whether or not you are actually getting what you were promised. We understand the intricacies of carrier service guides and contracts, and the billing tools they use. We can determine what you should be realizing from your deal, and we know the appropriate steps to take if you are not getting what you are contractually obligated to receive. Our consultants have found millions of dollars in non-delivered savings for clients, as well as non-enforced terms and conditions in contracts from all the major carriers. When carriers resist meeting their obligations, we team with LB3 to make sure that you get the full benefit of your contract.
Surcharge and Tax Management
Ever-expanding carrier surcharges can leave you feeling helpless, since carriers invariably tell you they are "non-discountable." TC2 unflinchingly grabs hold of surcharges and develops strategies to bring them under control. Because we consider every dollar paid to the carrier to be part of the total deal package, we can accurately compare each carrier's full response to your procurement and work to gain concessions even if your carrier's rep, for internal political reasons, cannot discount surcharges. Additionally, we have broad experience analyzing telecom taxes and assisting with refund claims where and when they are misapplied. You will feel empowered rather than disenfranchised as we proactively engage in surcharge management.
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COMPETITIVE PROCUREMENTS OF TELECOM SERVICES
CONTRACT COMPLIANCE SERVICES
