Skip to Content
You STILL Can’t Outsource Ownership of Your Telecommunications Spend
As the telecom expense management market evolves, enterprises need to weigh which external options best meet their needs while maintaining internal expertise.
If you utilize services from a specialty TEM firm, it is critical that you competitively procure these services on a periodic basis even if you are happy with your incumbent provider. It is also important to understand the growth of telecom expenses within your environment — including traditional network, voice and local spend, wireless, managed services, cloud-based services, hosting services, network maintenance and services, and UC-based communications services.
This list is growing and evolving as what companies buy under the banner of “network services” grows and evolves. TEM firms support a critical part of the TEM lifecycle for your company. The TEM process is key to the overall management of your telecom spend internally, and you must utilize best-in-class vendor management practices with respect to your TEM partner.
The list of TEM firms has changed significantly in the past 10 years and more change is inevitable. This a good time to take a fresh look at the ever-changing landscape of TEM services for large enterprises.
Share This