Carriers’ Cost Cutting Actions May Impact Your Account Support

If recent rumors of carriers’ cost cutting activities have your enterprise nervous about ongoing account team support, you aren’t alone.  Attempting to bolster profit margins in the face of decreasing wireline business revenues and increasing interest rates, some telecom providers are downsizing their workforce headcounts.

In this 12-minute podcast, LB3 partner Laura McDonald joins Sara Crifasi to examine which US providers are laying off staff and to provide tips to help enterprise customers protect themselves by taking advance action in preparation for the implications of unwelcome changes to their service providers’ account teams.

If you would like to learn more about our experience in this space, please visit our Network Services Transactions and Success Stories webpages.