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Net Neutrality: What is Old is New Again

On July 22, 2024, the FCC’s open Internet order— which transforms Internet access service from a lightly regulated information service into a heavily regulated telecommunications service— will take effect. This article describes the policies and legal theories underlying the Order and the Order’s effect on consumers of Internet services and […]

Contract Guardrails to Prevent AI Mishaps

*This piece was not written by, or with the help of, AI! ICT service providers, like most other companies, are increasingly using Artificial Intelligence to drive efficiencies and savings in their back-office operations and their provision of services to customers.  While increased efficiencies and savings are, of course, beneficial for […]

Predictions & Hot Topics for 2024

Each year we identify trends and share predictions in the ICT market and how we think they will impact enterprises in the new year.  Drawing on the many years of experience of our TC2 and LB3 colleagues, we present (with no AI-generated assistance) our top ten list of predictions and hot […]

Happy New Year!

Here’s to harmonizing your ICT requirements with your business objectives in 2024!   Across many disciplines, TC2’s team has once again brought success to our clients in 2023.

Carriers vs. aggregators: How to select the optimal mix of network transport providers

Enabled by SD-WAN, internet-first networking strategies are now the order of the day for wide-area connectivity and have been for some time. While MPLS used to be the de facto choice for enterprise-grade network transport, companies today are using internet-based transport technologies such as dedicated internet access, business broadband, cellular broadband as well […]

How to Navigate the Co-management Conundrum in MSP Engagements

For IT and communications services, how you set up your outsourced management and service delivery arrangements with your chosen managed service (MSP) partner is pivotal to securing and maximizing the benefits of outsourcing.  This includes the smoothness of any transformation from in-house support or, thereafter, the transition from one MSP […]