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7 reasons IT services deals fail – and how to resolve disputes

May 9, 2019 - Articles by

In the world of IT and telecom services, deals occasionally break down.  When this happens, the customer-supplier relationship is sorely strained.  Working through these challenges while also handling day-to-day vendor management is time consuming, often with negligible performance improvements, which only exacerbates customer dissatisfaction.  This article highlights common causes of […]

3 Steps to Take Before Deploying SD-WAN

Mar 13, 2019 - Articles by

Laura McDonald, Kevin DiLallo & Joe Schmidt Read the fine print in your current WAN contracts first to choose the most cost-effective SD-WAN option. As enterprises develop network strategies and technical roadmaps, one hot technology that will be on their radar is SD-WAN, a significant transformational solution in networking and […]

Ten Things to Watch for in 2019

Mar 12, 2019 - Articles by

Laura McDonald, Kevin DiLallo & Joe Schmidt In 2019 enterprises will see technology innovations, face regulatory and legal changes, and grapple with how vendors support the services they provide.  In “The Ten Things to Watch for in 2019”, LB3’s Laura McDonald and Kevin DiLallo, along with TC2’s Joe Schmidt, offer what they envisage will […]

Like 4G Before it, 5G is Being Hyped

Feb 18, 2019 - Articles by

Just as it did with 4G, AT&T has once again jumped the gun and announced that it was deploying 5G (actually, they’re calling it 5G+) in 12 cities, while deploying so-called “5GE” in other cities, only to be challenged by its three major competitors, who claim that AT&T was merely […]

IoT Providers Need to Take Responsibility for Performance

Feb 14, 2019 - Articles by

Last year saw the continued growth of enterprises adopting internet of things solutions, with companies harnessing the power of wireless data collection, analytics and connectivity to enhance productivity and efficiency in ways we could previously not imagine. Analysts expect corporate spending on IoT in the U.S. to approach $200B in […]

2018 Retrospective

Feb 13, 2019 - Articles by

Early last year we pointed out ten areas that enterprises should plan for in 2018.  This week, we are launching a series of podcasts with our predictions for 2019 (available on our websites), but before we do that, here is a quick retrospective on our 2018 predictions and how things […]