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IoT Providers Need to Take Responsibility for Performance

Feb 14, 2019 - Articles by

Last year saw the continued growth of enterprises adopting internet of things solutions, with companies harnessing the power of wireless data collection, analytics and connectivity to enhance productivity and efficiency in ways we could previously not imagine. Analysts expect corporate spending on IoT in the U.S. to approach $200B in […]

2018 Retrospective

Feb 13, 2019 - Articles by

Early last year we pointed out ten areas that enterprises should plan for in 2018.  This week, we are launching a series of podcasts with our predictions for 2019 (available on our websites), but before we do that, here is a quick retrospective on our 2018 predictions and how things […]

Is an SD-WAN managed service right for you?

Dec 6, 2018 - Articles by

For enterprises considering an SD-WAN solution, one of the key choices will be who will implement and manage it. For some enterprises this is a relatively straightforward decision; for others the choice may require more deliberation. In either case, best-practice sourcing dictates that this decision be made up front – […]

Best Practices: How to buy technology expense-management services

Nov 29, 2018 - Articles by

Buying technology services for an enterprise is a big undertaking and an expensive one, so it can be smart to use yet another service – technology expense-management (TEM) – to help maintain control over what you spend and what you get. TEM is of ever-increasing importance to enterprise buyers because […]

Making Network-Services Deals: Sourcing and Service-Delivery Strategies that Work

Aug 1, 2018 - Articles by

The days of the blockbuster deal to outsource the IT department and the company’s infrastructure assets are long gone. IT outsourcing deals are now much more targeted.  Most enterprises prefer transactions that cover discrete service towers and functions on an increasingly granular basis.  This is particularly prevalent in modern network […]

Making Network-Services Deals: Structuring the Transaction

Aug 1, 2018 - Articles by

In this article Marc and Ben explore the key commercial terms and contract practices that are crucial for negotiating flexible and resilient managed network services arrangements in view of the outsourcing industry challenges currently facing enterprises.  Under consideration are commercial structures in the contract such as term, commitments, fees; contracting […]