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Is an SD-WAN managed service right for you?

Dec 6, 2018 - Articles by

For enterprises considering an SD-WAN solution, one of the key choices will be who will implement and manage it. For some enterprises this is a relatively straightforward decision; for others the choice may require more deliberation. In either case, best-practice sourcing dictates that this decision be made up front – […]

Best Practices: How to buy technology expense-management services

Nov 29, 2018 - Articles by

Buying technology services for an enterprise is a big undertaking and an expensive one, so it can be smart to use yet another service – technology expense-management (TEM) – to help maintain control over what you spend and what you get. TEM is of ever-increasing importance to enterprise buyers because […]

Making Network-Services Deals: Sourcing and Service-Delivery Strategies that Work

Aug 1, 2018 - Articles by

The days of the blockbuster deal to outsource the IT department and the company’s infrastructure assets are long gone. IT outsourcing deals are now much more targeted.  Most enterprises prefer transactions that cover discrete service towers and functions on an increasingly granular basis.  This is particularly prevalent in modern network […]

Making Network-Services Deals: Structuring the Transaction

Aug 1, 2018 - Articles by

In this article Marc and Ben explore the key commercial terms and contract practices that are crucial for negotiating flexible and resilient managed network services arrangements in view of the outsourcing industry challenges currently facing enterprises.  Under consideration are commercial structures in the contract such as term, commitments, fees; contracting […]

Gaining the Advantage in Sole-Source Negotiations

Jul 9, 2018 - Articles by

It’s no secret that at TechCaliber Consulting we believe competitive procurements for network infrastructure and services always deliver the best negotiated outcome. But we also understand that sourcing through a competitive process isn’t always practical or possible. Many companies conduct “sole source” supplier negotiations for a variety of reasons. We […]

Considering the Telecom Surcharges Conundrum

Mar 5, 2018 - Articles by

The only way to ensure you’re getting the most cost-effective network services is to do the math, including a proper surcharge analysis. By now, enterprise customers should be aware of the spiraling costs associated with federal Universal Service Fund (USF) regulatory fees assessed on U.S. carrier services and which are […]